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Privacy Policy
1. Introduction
Holy Oasis ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from (the "Site").
2. Information We Collect
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.
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Personal Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We collect this to: fulfill your order, process payment, arrange for shipping, and provide you with invoices and order confirmations.
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Age Verification Data: We may collect data confirming you meet the legal drinking age requirements (21+ for US shipments) to comply with legal regulations.
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Device Information: Web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. We collect this to: load the Site accurately for you and perform analytics on Site usage to optimize our Site.
3. How We Use Your Information
We use your personal Information to provide our services to you, which includes:
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Offering products for sale (Alcohol & Artisan Goods).
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Processing payments and shipping your order to you or your designated recipient (e.g., soldiers).
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Communicating with you about your order status.
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Screening our orders for potential risk or fraud.
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Marketing: With your permission, we may send you emails about our store, new products, and updates on our "Support a Hero" projects.
4. Sharing Your Personal Information
We share your Personal Information with service providers to help us fulfill our contracts with you, as described above.
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Wix.com: Our store is hosted on Wix. They provide us with the online e-commerce platform that allows us to sell our products to you.
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Payment Processors: We use secure third-party payment gateways (such as Stripe, PayPal, or Isracard) to handle financial transactions. We do not store your full credit card details on our servers.
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Shipping & Logistics: We share your name, address, and phone number with shipping carriers (e.g., DHL, FedEx, Israel Post) to deliver your package.
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Marketing & Advertising: We may share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners, specifically Google Ads, to provide you with relevant advertising.
5. International Transfer of Data
Please note that your information will be transferred outside of your country of residence.
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If you are visiting from the United States or Europe, please be aware that your information will be transferred to, stored, and processed in Israel, where our headquarters are located. Israel is recognized by the European Commission as providing adequate protection for personal data.
6. Cookies
We use cookies to improve your experience on our Site. This includes:
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Functionality Cookies: To remember your login details or age verification status.
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Analytics Cookies: To understand how customers use the Site (e.g., Google Analytics).
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Advertising Cookies: To show you relevant ads on other platforms.
7. Minors
The Site is not intended for individuals under the age of 21. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
8. Your Rights
Depending on where you live (e.g., California), you may have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us.
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